Nel Tu J4 Sneakers PR-726098
$98.99
Shipping And Return Policies
📦 Deliver to United State: Details
Shipping fee: $4.99
Handling time: 5 - 9 business day
Transit Time: 7 - 14 business days
♻️ Return and Refund:
Eligible for Return and Refund within 14 days from the date of delivery
ABOUT THIS SNEAKER
All of our Anime Shoes styles are custom-made-to-order and handcrafted to the highest quality standards. Customizing shoes with names or text is a popular trend, especially for special occasions such as birthdays, anniversaries or as a unique gift option for friends or family.
- Premium quality materials: soft and comfortable fabric, PU leather, mesh, and plastic patch upper with a high-quality rubber outsole.
- Each pair of shoes is custom printed, cut, and sewn for a unique. Due to the custom production process, there may be slight variations in the design on the seams, adding to the authenticity and individuality of each pair.
- Comfortable fit: lace-up closure system, soft textile lining with sturdy construction, and excellent support and stability for the feet.
- Shipped with a box: all shoes are packaged and shipped with a box, ensuring they arrive in excellent condition.
- Size: Please check the sizing chart and measuring instruction carefully before placing order as we CAN NOT offer return or refund if you choose a wrong size.
Please allow 10-15 business days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. This sneaker is made-to-order so the production time will be a little bit longer than usual. Please be patient.
Enjoy your shopping and email us if you have any questions!
ABOUT SIZE CHART
All this item are print-on-demand products which only be manufactured when we receive orders from our customers which means that we do not have ready or available stocks. Thus it will take some working days in processing before being shipped out. Here is the general time-frame:
– Sorting (1 – 2 business days)
– Production (3 – 5 business days)
– Sorting for shipping (1 – 2 business days)
– Delivery time (7 – 14 business days).
Total frame: 12 – 23 business days.
Your return shipment is free of charge
100% Secure payment with SSL Encryption
1. RETURNS
We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item).
Item(s) must be returned together with proof of purchase.
To complete your return, we require a receipt or proof of purchase. Please contact our support team via [email protected] for more information. Please be informed that you have to pay the return shipping fee.
2. REFUNDS
Our policy lasts 3 days from arrival date. If 3 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time (5 business days) before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
3. CANCEL ORDER
You can only cancel your order within 12 hours from purchasing time of the same day. Please be informed that a management, processing and transaction fee (5% of your total order value) will be applied for the cancellation. Full refund only applies to switching orders.
Once you place new orders, our system will automatically cancel old orders and refund 100%.
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