Frequently Asked Questions

Ordering

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.

We know shipping isn’t always fun, so we keep it affordable: $4.99 for every order.

Yes. Check our full shipping policy to see what countries we ship to!

We take Stripe and PayPal. We also offer Visa, Mastercard, American Express, Discover and more!

The Total Delivery time includes:

  • Processing time: 3 – 5 business days

  • Shipping time: 7 – 10 business days

Customers

Once your order has been successfully placed, it will be delivered within 10 – 15 business days.

Regrets happen, we know… So If you decide you want to cancel an order, just contact us within 12 hours after the order was placed and we’ll cancel it no questions asked. If it has been more than 12 hours, we may not be able to cancel as it will already be in the shipping process.

Since we have fulfillment centers all over the world, when you order multiple items, they may be shipped from different warehouses. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you, and if in doubt, just contact us.

Depending on which fulfillment center is crafting your orders, they may create the tracking number while your order is still being crafted to prepare the courier of the incoming shipment. If so, it may look like your package is standing still, but don’t worry, it is making progress to reach your hands. Also, during holiday months, we may have delays because of a bigger volume of orders, please be patient with us as we are a small business and take pride in masterfully crafting each product to ensure the highest quality when it reaches its new home.

If this happens to you, just email us as soon as you can and we MIGHT be able care of it. However, we can’t make any promises. If your order has already been shipped, take heart. We’ll still try to make it right. We know how frustrating it can be to pay for something you can’t use.

If you have not received an Order Confirmation Email, please check your Spam Folder. If you did not receive it, please feel free to contact us if necessary.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

At this time, all customers are responsible for their own return postage since we are still a small but growing company Original shipping charges are also non-refundable

Just contact us and we’ll process your return in a snap!

Any items purchased within the last 14 days In original condition Unwashed and unworn In the original packaging (if applicable)

If there is any issue with the product, please take a photo of the problem along with proof of purchase and send it to our email. We will replace the item for you at no additional cost.