FAQ

Frequently Asked Questions

Composite decking is a man-made alternative to traditional wooden decking. It is made from a mixture of plastic and wood fibers, giving it the look and feel of real wood, but with added durability and low maintenance requirements.

Composite decking is more durable and long-lasting than traditional wooden decking. It is also resistant to insects, rot, and warping, making it a low-maintenance option for outdoor spaces. Additionally, composite decking is available in a wide range of colors and styles to suit any design aesthetic.

Composite decking requires less maintenance than traditional wooden decking, as it does not need to be stained or painted. It is also generally more durable and long-lasting than wooden decking, and is resistant to insect damage, warping, and rotting.

Composite decking is generally considered to be more environmentally friendly than traditional wooden decking, as it is often made from recycled materials and does not require the use of harsh chemicals or pesticides for maintenance.

Composite decking is relatively low-maintenance, and can generally be cleaned with soap and water or a mild household cleaner. Avoid using harsh chemicals or pressure washing, as this can damage the surface of the decking.

Composite decking cannot be painted or stained in the traditional sense, as it is comprised of a mixture of plastic and wood fibers. However, some composite decking products are available in a range of colors to suit various design aesthetics.

Composite decking is often more expensive than traditional wooden decking upfront, but may save money in the long run due to its low maintenance requirements and durability.

Composite decking is often made from recycled materials, and may be recyclable at the end of its useful life. Check with your local waste management facility for details on proper recycling methods.

Composite decking is often considered a good choice for pool decks or other areas with high moisture, as it is resistant to mold and mildew growth. However, it is important to follow the manufacturer’s guidelines for installation and use in these areas to ensure proper performance and durability.

Composite decking is often formulated to be slip-resistant, but may become slick when wet. To reduce the risk of slips and falls, it is important to keep the surface clean and free of debris, and to use caution when walking on the surface when it is wet.

Ordering

We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.

Shipping Fee: $4.99

Yes. Check our full shipping policy to see what countries we ship to!

We take Visa, Mastercard, American Express, Discover and more!

All of our items are handcrafted so please allow 3-5 business days for your order to ship out. We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order depending on the item but it’s always worth it!

You will receive a tracking number via email once they are shipped. Once shipped, please allow 12-17 business days for your order to arrive to the majority of the continental United States and please allow 1-2 weeks for your order to arrive to most international countries.

Customers

All of our items are handcrafted so please allow 3-5 business days for your order to ship out. We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order depending on the item but it’s always worth it!

You will receive a tracking number via email once they are shipped. Once shipped, please allow 12-17 business days for your order to arrive to the majority of the continental United States and please allow 1-2 weeks for your order to arrive to most international countries.

Regrets happen, we know… So If you decide you want to cancel an order, just contact us within 12 hours after the order was placed and we’ll cancel it no questions asked. If it has been more than 12 hours, we may have already sent your order to the printer and may not be able to cancel as it will already be in the crafting or shipping process.

Since we have fulfillment centers all over the world, when you order multiple items, they may be shipped from different warehouses. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you, and if in doubt, just contact us.

Depending on which fulfillment center is crafting your orders, they may create the tracking number while your order is still being crafted to prepare the courier of the incoming shipment. If so, it may look like your package is standing still, but don’t worry, it is making progress to reach your hands. Also, during holiday months, we may have delays because of a bigger volume of orders, please be patient with us as we are a small business and take pride in masterfully crafting each product to ensure the highest quality when it reaches its new home.

If this happens to you, just email us as soon as you can and we MIGHT be able care of it. However, we can’t make any promises. All of our shirts are printed on demand so we usually start immediately after you order and it ships out the same day. If your order has already been shipped, take heart. We’ll still try to make it right. We know how frustrating it can be to pay for something you can’t use.

If you have not received an Order Confirmation Email, please check your Spam Folder. If you did not receive it, please feel free to contact us if necessary.

Returns

Our 14 Day Return Policy guarantees you’ll make a no-regret purchase when you buy. Unhappy with your product for any reason? We’ll take it back! We stand by our high quality products with award winning customer service. 

At this time, all customers are responsible for their own return postage since we are still a small but growing company Original shipping charges are also non-refundable

Just contact us and we’ll process your return in a snap!

Any items purchased within the last 14 days In original condition Unwashed and unworn In the original packaging (if applicable)

If you received a defective, damaged or an incorrect item, contact us and we will get it sorted out immediately; since it was our fault, we will not require you to ship the item back.

Still have questions?

If you still have questions about composite decking, our team is here to help. Contact us today for more information and expert guidance.

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